WarrantySnap Support

Need help with WarrantySnap? We're here to assist.

Contact

Email us at info@tenhetapp.com and we'll get back to you as soon as we can.

Frequently Asked Questions

How do I add a warranty?

Tap the + button to add a warranty manually, or tap the camera button to scan a receipt (a Pro feature). Enter the product name, purchase date, and warranty length, then save.

How do reminders work?

WarrantySnap sends a local notification before a warranty expires. You can turn reminders on or off and choose 7, 14, or 30 days' notice in Settings. Make sure notifications are allowed for WarrantySnap in your device settings.

What does WarrantySnap Pro include?

Pro is a one-time purchase that unlocks receipt scanning with your camera, automatic detail extraction (OCR), and dark mode.

I bought Pro but it isn't unlocked.

Open Settings and tap Restore Purchase. Make sure you're signed in with the same Apple ID (iOS) or Google account (Android) used for the purchase.

Where is my data stored?

All data stays on your device. See our Privacy Policy for details.

How do I delete my data?

On iOS, delete the app to remove all data. On Android, go to Settings → Apps → WarrantySnap → Clear Data, or uninstall the app.

Privacy

Read our Privacy Policy.