KinSense Support
Need help with KinSense? We’re happy to help.
Email: info@tenhetapp.com
Common questions
- How do I invite my partner? Settings → Caregivers → enter their email. They accept in the app after
signing in with that email. (Sharing is part of KinSense Plus.)
- Reminders aren’t arriving. Make sure notifications are allowed for KinSense in iOS Settings, and that
the kid’s owner has KinSense Plus. A reminder is skipped automatically if someone already logged the item.
- The Apple Watch says to sign in on iPhone. Open KinSense on your paired iPhone and sign in; the watch
picks up your session automatically.
- I logged something by mistake. Open the activity list (Home → See all activity, or Settings →
Activity log), then tap or swipe the entry to edit or delete it.
- Delete my account: see Delete Account.
KinSense is a logging and reminder tool, not medical advice. For medical questions, contact your
healthcare provider.